Recover missed calls, book appointments, chase reviews, and unify every customer message — all on autopilot. One platform. One bill. Built in the UK.
Most UK service businesses lose more revenue to bad customer comms than to bad customers. Here's what's silently happening every day.
Most callers don't leave voicemails. They ring the next business on Google within 60 seconds. The first to respond wins.
Customers expect responses in minutes, not hours. Slow replies on WhatsApp, Instagram, or email lose 78% of warm leads.
Happy customers leave silently. Without active review collection, your Google ranking stalls and new customers can't find you.
Calendars, CRM, SMS, social DMs — five different inboxes. Owners spend hours on admin instead of running the business.
Used by trades, clinics, salons, restaurants, gyms, tattoo studios, dog groomers, coaches, and any UK service business that talks to customers.
Every missed call gets an auto-text within thirty seconds. Recover roughly one in four lost leads — automatically.
A 24/7 AI that answers your phone, books appointments, and texts you summaries. Sounds genuinely human.
Customers book themselves into your calendar. Deposits, reminders, and cancellations handled automatically.
Customers get auto-asked for a Google review after every appointment. Watch your ratings climb without lifting a finger.
SMS, WhatsApp, Facebook Messenger, and Instagram DMs. All in one place. Never miss a message again.
Auto-messages lapsed customers to win back business you'd otherwise lose.
End-to-end. Hands-off. Six steps, all automatic.
Customer calls, texts, DMs, or emails. Any channel.
Hostloop replies within 30 seconds. Personalised.
The conversation captures what they need.
Customer self-books. No back-and-forth.
Auto-reminders cut no-shows by 60%.
Customer gets asked for a Google review.
Drop in your numbers. The maths is usually painful.
No tier confusion, no upsells. Just one platform, one bill, all the features.
Most UK SMBs assume the only alternative is hiring someone. The numbers tell a different story.
| Hire a receptionist | Hostloop | |
|---|---|---|
| Availability | 9–5, Mon–Fri | 24/7 |
| Starting cost | £2,500–£3,500/mo | £299/mo |
| Annual cost | £30,000–£42,000 | £3,787 |
| Setup time | 2–4 weeks | 48 hours |
| UK GDPR compliance | Your responsibility | Built-in |
| Sick days, holidays | Your problem | Never an issue |
| Turnover risk | High | None |
£26,213+ ANNUAL SAVING. AN 87% REDUCTION IN FRONT-OFFICE COSTS.
I'm deaf, and I've spent years patching together five different apps to run my business. Hostloop replaced all of it in a weekend — and finally, my customers and I are talking on the same wavelength.
Most "customer comms" platforms are built by people who've never run a service business. The result is bloated software full of features nobody uses, priced for enterprise, and supported by a ticketing system in another time zone.
Hostloop is the opposite. Every feature solves a real problem we've watched UK service businesses lose money to — missed calls, slow replies, vanishing customers, reviews that never get asked. Nothing extra. Nothing for show.
One platform. One bill. Built in the UK, supported by humans, designed to disappear into the background while your business runs better.
7 days free. No card required. Onboarding 5 new businesses per week.
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